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euNetworks: euNetworks Launches New Release Of Online Customer Care
System Apams! In-House Developed, Web Based Tool For Real Time
Monitoring
(M2 PressWIRE Via Acquire Media NewsEdge)
RDATE:20052008
Frankfurt, Germany -- euNetworks, (SGX: H23.SI), Europe's foremost
provider of mission-critical, extreme performance and capacity data
services to large corporates, carriers and services providers, today
announced the latest release of APAMS! (Automatic Pro-Active Monitoring
Service), euNetworks' unique, in-house developed Network Management
System for real time management and monitoring of customer networks and
server infrastructure.
euNetworks delivers mission critical communications with up to 99.999%
Service Level Agreements, immediate response and real time updates
through the complete ownership of end2end fiber optic network
infrastructure. In addition to 24x7 Network Operations Center (NOC)
services, euNetworks' customers are provided with individual access to
euNetworks' secure online customer care system APAMS!. Originally
created as a standard monitoring tool, APAMS! v4.0 has now become a
sound system for managing and monitoring network and server
infrastructure. This unique software service enables euNetworks'
clients to access information such as service performance, equipment
status and networking resource utilisation, with the ability to open
and monitor trouble tickets via a secure web interface. Clients can
pro-actively observe their server infrastructure via the server
monitoring system; exceptional circumstances such as equipment alarms
are automatically notified via email or text messaging, enabling
clients with improved fault diagnostics.
"We provide end2end network provisioning, monitoring and management of
our clients' networks at all times. Our NOC team comprises experienced
technical support agents who are highly skilled in dealing with
critical situations. APAMS! v4.0 is the ideal software service to
additionally support our 24x7 network monitoring, delivering our
clients an in-house developed solution for highest levels of security
and availability," said Albrecht Kraas, Chief Technology Officer of
euNetworks.
About euNetworks
euNetworks is Europe's foremost provider of mission-critical, extreme
performance and capacity data services.We serve large Corporates,
Carriers and Service Providers door2door. All our services are
delivered over our wholly owned billion pan-European all-fiber optic
network. Our infrastructure uniquely combines long-haul' inter-city
network linking Europe's largest economies, with high density last-
mile' metropolitan fiber networks in 15 of Europe's leading
cities.euNetworks' product set ranges from On-Demand Networking and
Solutions to Bespoke Networking. We have pre-provisioned over a terabit
of capacity throughout our network, meaning we can deliver solutions
such as datacenter, internet exchange or stock exchange connectivity in
hours, not months. euNetworks, a member of the Global Voice Group, is
headquartered in Frankfurt, publicly listed on the Singapore stock
exchange (SGX: H23.SI). euNetworks is a member of euro-one, a unique
collaboration to deliver infrastructure and next generation networking
solutions connecting Eastern, Central, Western Europe and North America
(www.euro-one.com).
CONTACT: Ms. Pia Schmitz, Marketing Executive, euNetworks
Tel: +49 69 90554 0
e-mail: marketing@euNetworks.com
WWW: http://www.euNetworks.com
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Copyright ? 2008 M2 Communications Ltd.
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