Companies are learning they cannot afford to live without IT Asset Management, according to officials at Express Metrix.
Express Metrix specializes in personal computer inventory and software usage metering solutions that provide visibility and control over IT assets.
The company’s solutions deliver critical information and tools that facilitate efficient management of PC hardware and software, confidence in resource and spending decisions and the ability to avoid common vulnerabilities within the desktop environment.
“We believe not only in the incredible value of IT asset management practices to the businesses who adopt it, but also in our unique ability to provide that value through the quality of the data and analysis our products provide,” said Kris Baker, CEO and co-founder of Express Metric.
Express Metrix, a privately held company, has a three-year 30 percent average of annual growth and has been deployed to nearly two million desktops, according to company officials. Express Metrix focuses on small to mid-size businesses and departments within large organizations. The company has an 81 percent customer renewal rate.
With a broad user base, Express Metrix’s key markets include manufacturing, government, education and banking. Pricing starts at $39.85 per seat for premium product. Express has channel partners in the U.S. and abroad that account for nearly 50 percent of revenue.
Express Metric specializes in hardware and software asset management. They develop accurate, meaningful reports that have superior application recognition and provide answers to real business questions. Express works with a long list of companies, including Toyota, TV Guide, Boeing (
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In one case, Express Metric worked with a leading title insurance underwriter in Florida, with 1,300 desktops across 17 locations with 329 applications. The challenge was to ensure software compliance, reduce licensing costs, maintain desktop standards and have widespread use of non-productive applications.
After employing an Express software manager, the results were full-license compliance, identification of unused software led to $30-40k in savings, and software usage metering and application control provided the ability to monitor and enforce desktop standards.
In another case, Express Metric worked with a Catholic school district in Toronto that had 3,300 desktops spread over 38 schools and one head office, 15,000 students and 2,200 employees. The challenges were that software demand in labs exceeded available licenses, there was no visibility into utilization of software investments, there was an inability to determine the appropriate amount of spending and the prevalence of password-hacking programs.
The results were that software usage metering allowed for central provisioning of licenses, the identification of unused software equaled reduced costs and inventory capabilities revealed the identification and location of student hackers.
The company says ITAM adoption is growing rapidly, with a 40 to 45 percent adoption rate in company’s with 2,500 or more employees. Adoption among global organizations is expected to grow 75 percent by 2010 and more than 70 percent of companies will embrace software usage tools on an ongoing basis by the end of the year.
Eve Sullivan is a contributing editor for TMCnet. To read more of Eve’s articles, please visit her columnist page.