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June 02, 2008

ECtel and Amdocs Join Forces to Provide Best-in-Class Fraud Detection and Prevention Solution



By Anil Sharma
TMCnet Contributing Editor


 ECtel has joined hands with Amdocs (News - Alert), a provider of customer experience systems, for the delivery of a state of the art fraud detection and prevention solution, based on ECtel's leading fraud prevention product - FraudView, and Amdocs system integration services. 

 
"The joint offering from Amdocs and ECtel combines ECtel’s state of the art products with Amdocs’ unrivalled delivery track record and deep knowledge of the service provider’s operational systems environment and business processes,” said Itzik Weinstein, president and CEO of ECtel, in a statement. 
 
“This combination creates one of the leading fraud solutions available for service providers today, providing the best software out there while ensuring it can be deployed at low risk and cost-efficiently,” said Weinstein.
 
ECtel is a global provider of Integrated Revenue Management (IRM) solutions for communications service providers.
 
A major player for nearly 20 years, ECtel offers carrier-grade solutions that enable wireline, wireless, converged and next generation operators to fully manage their revenue and cost processes. ECtel serves prominent Tier One operators, and has more than 100 implementations in over 50 countries worldwide. Established in 1990, ECtel maintains offices in the Americas and Europe.
 
FraudView, designed to meet the needs of wireline, wireless, convergent and next generation service providers, is comprehensive fraud management solution.
FraudView goes beyond traffic and usage monitoring, allowing advanced detection of fraudulent activity as part of customer acquisition, credit risk management and new subscriber evaluation processes. 
 
FraudView provides comprehensive fraud detection capabilities such as a sophisticated real-time fraud rules engine, advanced score cards, velocity and collision engine, subscriber profiling and evaluating capabilities, advanced neural models and credit limit monitoring.
 
The Amdocs-ECtel offering incorporates ECtel’s FraudView and I-Probe technology.
When integrated with I-Probe, FraudView allows operators to enjoy unbiased and independent probe-based CDR coverage and real-time collection, with optional call blocking and in-band analysis.  This provides customers with superior capabilities for real time monitoring and preventing fraud.  
 
It may be mentioned here that recently, China Mobile (News - Alert), one of the largest telecom operators in the world, has selected ECtel's RAP solution for its operations in the province of Jiangsu, significantly improving China Mobile's ability to identify risk points in a rapid and efficient manner.
RAP, ECtel's automated and configurable revenue assurance platform, facilitates cost-effective RA processes and provides operators with rapid resolution of critical revenue leakages in wireline, wireless, convergent and next-generation networks.
 
RAP is the market's most flexible revenue assurance offering, enabling both immediate deployment and gradual expansion over time. Through its powerful top-down viewing approach, RAP empowers users to rapidly locate risk points, validate RA processes, prioritize repair actions and fix leakages.
 
This second order from China Mobile was awarded to ECtel and ANTT, ECtel's distribution company in China, following a successful first implementation in the province of Zhejiang.
 
Anil Sharma is a TMCnet Contributing Editor 
 
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